Araniko AI – Privacy Policy

Effective Date: 1 June 2025

Araniko AI (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our AI chatbot service and related tools available via https://araniko.ai (the “Service”).

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Information You Provide to Us

  • Account Info: Name, email, phone number, organization name, password.

  • Payment Info: Billing details (handled securely via third-party payment processors; we do not store card numbers).

  • Support Messages: Emails, chats, or messages you send to our support team.

b. Automatically Collected Data

  • Usage Info: Pages viewed, time on site, features used.

  • Device Info: Browser type, IP address, OS, screen resolution.

  • Cookies: We use cookies and similar tracking technologies to enhance user experience and measure engagement.

c. Chatbot Interactions

  • Conversations between your website visitors and the chatbot may include personal data (like name, email, queries, etc.). This data is securely stored and only accessible by authorized users in your account.

2. How We Use Your Information

We use the collected information to:

  • Provide, improve, and personalize our services

  • Process payments and manage subscriptions

  • Send important notifications and updates

  • Detect and prevent fraud or abuse

  • Support analytics, research, and development

  • Comply with legal obligations

3. Sharing of Information

We do not sell your personal information.

We may share data with:

  • Trusted third-party service providers (e.g., hosting, analytics, payment processing) under strict confidentiality.

  • Law enforcement or legal bodies if required by law or to protect rights, safety, and property.

  • In the event of a merger or acquisition, with potential successors under data protection obligations.

4. Data Retention

We retain your information as long as your account is active or as needed to provide you services. You may request deletion of your data at any time, and we will comply unless legally obligated to retain it.

Chatbot conversations may be retained for support and performance tracking, but can be removed upon your request.

5. Your Rights

Depending on your location, you may have rights under data protection laws, including:

  • Access – Request a copy of your data

  • Rectification – Correct inaccurate data

  • Deletion – Ask us to erase your data

  • Portability – Receive your data in a portable format

  • Objection – Object to certain types of processing

  • Withdraw Consent – Where applicable, revoke consent anytime

For all such requests, contact us at: theuttamadhikari@gmail.com

6. Security

We implement industry-standard technical and organizational safeguards to protect your data. However, no method of transmission or storage is 100% secure. You use the Service at your own risk.

7. International Data Transfers

If you are outside Nepal, be aware that your information may be transferred to and processed in countries where data protection laws may differ. We take steps to ensure adequate protection for such transfers.

8. Children’s Privacy

Our service is not directed to children under 13. We do not knowingly collect personal data from children. If you believe we have unintentionally collected data from a child, please contact us for deletion.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by updating this page and sending a notification if required.

10. Contact Us

For questions, concerns, or data-related requests, please contact:

Araniko AI
Uttam Adhikari
Founder, Araniko AI
📧 theuttamadhikari@gmail.com
📞 +977 9823488318